"Deposit slips, deposit slips...oh, there they are. Let's see here. Cash? $0. Checks? $360. Subtotal? $360. Minus cash received? What? Minus cash received. Am I supposed to put the amount I want back here or am I just supposed to minus that amount from the subtotal? Minus cash received...I can't really think of another way to read that. Ok, so if I minus the cash I want back I get $340. Total? $340."
"Hello. How may I help you?"
"Hi, I'd like to make a deposit please."
"Alrighty. Ummm, how much did you want to deposit?"
"Then 20 dollars cash back?"
"It's just that you put the wrong amount on here."
"What? I was just doing what the slip said. It said 'Minus cash received', so I subtracted the cash I wanted back from the total."
"Don't worry about it. It is a simple mistake, I'll fix it for you."
"Wait, why are you acting like this is my fault? This is the bank's fault, not mine. I mean why would they let something like that be put on hundreds of thousands of deposit slips when it doesn't make any sense?"
"It says here you don't have a savings account with us. Would you like to open one?"
"...What? I have my savings at another bank. I told you that the last time I was here."
"Well if you were to open one with us we could offer you free online bill pay, along with many other services."
"...Why on Earth would I want to trust my savings with a bank that doesn't even know how to properly use English? Plus your interest rates here aren't competitive enough for me to want to switch."
"Sir, is that a crack at me because I'm Hispanic?"
"What? No! It's because of the deposit slips!"
"If you were to start a savings account with us you could-"
"Please, I just want to make my deposit. Please?"
"Here is your receipt and here is your cash back."
"Is there anything else I can do for you today?"
"No. Thanks. You've already done enough."